frequently asked Questions

Shipment

Insofar as no other period is specified in the respective offer, the goods are delivered in
Domestic (Germany) within 3-5 days,
at Foreign deliveries within 5 - 7 days after the conclusion of the contract (if you have an agreed advance payment after the time of your payment instruction).
Note that there is no delivery on Sundays and public holidays.

Deliveries according to Deutschlabd are always free of shipping.

However, we also deliver to the wet that are related (including VAT):
inland(Germany): Free.
EU foreign land: 12 EUR.
Abroad outside the EU: EUR 24.

We always send our orders with the Deutsche Post. This gives you an email with a shipment volume number as soon as we have sent the package.

Return

You can easily return or exchange your order within 14 days after the goods have arrived. Simply wrote to this: perelin.shop@gmail.com

Either use the cancellation form or write a clear explanation that you want to return the order.

Production

We manufacture our products together with artisans in India, Nepal, Thailand and Bali - the collections of Perelin are created in a creative process. Long -term partnerships are just as important as transparent trade routes and a fair remuneration for everyone involved.

Fair Trust, as an extension of the concept, is our personal claim. Trust in cooperation, trust in relationship, trust in materials.

You can find more about this on the page "About us"

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